1. Qualification and Refund Process
Any granted refunds are entirely based on the terms outlined in the official CRDPAY TRAVELS Cancellation Policy. After our administration approves and verifies your cancellation request, the eligible remaining funds will be queued for a return to your bank account.
2. Non-Refundable Charges
Specific variable costs are strictly non-refundable regardless of when you cancel. These include secured travel permits, purchased attraction tickets, high-season hotel reservation deposits, and third-party airline tickets that follow their own independent cancellation rules.
3. Processing Time and Payment Methods
All authorized refunds will be credited back to the initial payment method you utilized during booking (such as UPI, Netbanking, or Credit/Debit Card). Because of standard banking processing times, please expect a wait of 7 to 10 business days before the money appears in your account statement.
4. Unutilized Services and Partial Refunds
We do not offer partial compensation if you miss specific parts of an ongoing trip. Should a traveler decide to skip scheduled dining, hotel stays, guided tours, or arranged transportation, the overall package cost remains the same and no money will be returned.
5. Contact Our Billing Support
Should you face any unusual delays in receiving your funds, spot a billing discrepancy, or need help tracking your refund status, please contact the financial department of CRDPAY ONLINE SOLUTIONS PRIVATE LIMITED by emailing credpay.live@gmail.com.